frequently asked questions
When can I expect to receive my order?
All products are made to order especially for you. Please allow 3-5 days for your order to be created before it ships. You will receive tracking notification once your goods ship. Depending on the method used it could be anywhere from 2-5 days.
Where does the wood come from?
All wood used is sourced from local Michigan mills who save fallen trees from becoming wood chips and mill them into usable board feet, or from remnants pieces from local furniture makers. Everything used by Mingled Goods has been kiln dried, except for some bud vases and planters. The wood for these has been air dried.
How do I clean my new goods?
Please visit the product care page to read how to care for your new goods.
Do you accept returns?
Due to the made to order nature of the products, returns are not accepted. If you receive a damaged product please contact me within 5 days of receipt of item for replacement or reimbursement.
How are things packaged?
I strive to use responsible materials in all packaging. All paper products are made from recyclable materials and can be recycled. Strings are made of natural hemp and are biodegradable. Any plastic used is either being re-used and/or is made from recycled materials and can be recycled in certain locations.
How is the oak blackened?
I use no stains or chemical sealants on any of my pieces. The blackened oak goes through a chemical reaction called ebonizing where the natural tannins found in the wood create an oxidized reaction to an iron solution that I make myself. The reaction will not look the same on every piece, and there may be inconsistencies in color.